Our Quality

Unwavering Commitment to Quality: Ensuring Excellence at Every Step

At Gendev, quality is not just a commitment—it’s a cornerstone of our operations. Our rigorous quality control measures are designed to maintain the highest standards in every aspect of our deliverables. Our dedicated quality team ensures that all equipment is validated and calibrated by competent authorities, with instruments undergoing daily verification both during and outside of production. To meet and exceed customer expectations, we employ continuous monitoring of raw materials and exclusively source from approved suppliers. Our food safety systems are meticulously structured in compliance with industry standards and regulatory specifications, providing a consistent and reliable final product that our customers can trust.

We proudly adhere to internationally recognized quality assurance certifications, including NAMS/SANS 585:2019 and NAMS/ISO 22000:2018, underscoring our unwavering commitment to quality and food safety. Transparency and customer feedback are integral to our quality assurance process. All of our products undergo rigorous testing for pathogens, with laboratory tests and analysis certificates made readily available to our customers.

Staying current with evolving industry standards and regulations is a priority at Gendev. Through our collaboration with the Namibian Standards Institution (NSI), we stay informed about new and updated trends, including EU regulations and local standards. This partnership ensures that relevant information is promptly shared and implemented across our operations, maintaining compliance and fostering continuous improvement.

External audits and assessments by esteemed organizations like NSI, the Marine Stewardship Council (MSC), and the Food and Drug Administration (FDA) further validate our commitment to quality assurance. These audits not only affirm our adherence to global standards but also reinforce consumer confidence in our sustainable practices and dedication to public health.

For more detailed information on our quality control and assurance measures, please refer to the attached certifications and regulatory information, or feel free to contact us directly. At Gendev, we are dedicated to delivering quality you can trust, every step of the way.


"We provide high-quality and sustainable fish products while protecting the environment."

From The Quality Managers Desk

For the quality team to function, all equipment used need to be validated and calibrated by the competent authorities. The instruments are verified daily and during production.

Continuous monitory of raw material product and only receiving raw materials from the approved suppliers gives us a peace of mind that the final product will be of high quality. The food safety system is structured in a way as guided by the standards and the regulatory specifications.

Gendev ensure that all products are tested for pathogens to comply to the food safety standards. Laboratory testing’s of the products and the availability of the analysis certificates are sent to the customers.

Gendev stays in touch with the new and updated trends of standards and regulations e.g. the EU regulations and the local standards. Through the regulatory body of Namibia, NSI the information’s are shared and communicated to the industry stakeholders, and they are implemented accordingly.

Our Quality Assurance Methods

External audits or assessments conducted a Gendev to ensure ongoing quality assurance

The Namibian Standards Institution (NSI) is one of the key performance indicators (KPI) of the country’s national quality infrastructure. The Namibian Standards Institution (NSI) is established in terms of the Standards Act 18, of 2005. It is governed by the Namibian Standards Council (NSC). The expected results of the NSI Programme are an established and functional national standards body in Namibia, capable of :

  • developing, adopting, and applying standards.
  • providing accurate measurement traceability to the international standards (SI) through the metrology division.
  • providing reliable testing especially for food such as fish and fishery products including shellfish, beef and agro-products and rendering food safety technical support to the aquaculture, fishing and other industries through regular tests conducted at the NSI Biotoxins and Microbiology laboratories at Walvis Bay and through NSI Inspection and Certification.

The MSC certification is in order with the standards of the Marine Stewardship Council to the MSC Chain of Custody Standard: Default

Version (Version 5.0) and MSC Chain of Custody Certification Requirements (Version 3.1). The regulator focusses on the different methods that impact the ocean on sustainability practice

Once the company gaining approval to do so from MSCI, apply the trademarks to certified fish and fish products within their scope of

Certification these builds confidence in the consumers, with the understanding of sustainable practice are adhered to for the future availability of fish.

The Food and Drug Administration (FDA or USFDA) is a federal agency of the United States Department of Health and Human Services, one of the United States federal executive departments. The FDA is responsible for protecting and promoting public health through the regulation and supervision of food safety, tobacco products, dietary supplements, prescription and over-the-counter pharmaceutical drugs (medications), vaccines, biopharmaceuticals, blood transfusions, medical devices, electromagnetic radiation emitting devices (ERED), cosmetics, animal foods & feed and veterinary products.